TERMS OF SERVICE
Company Details
The Haud Ltd. is registered in England No. 15779673. The company is registered at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.
Payments
Full payment is due before goods can be dispatched – not withstanding prior agreements made with the management. Any outstanding balance, along with any shipping charges, will be invoiced when the goods are ready to be posted or collected.
Prices
Alterations to items may generate additional charges, but this will be made clear before invoicing. Value Added Tax is not chargeable on goods exported to non-U.K. countries, however the customer is responsible for all charges and duty payable in the country of destination.
The prices displayed on this website are subject to change if necessary, and without prior notification, at the discretion of the retailer.
Refunds & Returns
Any defects, damages, or shortages must be reported within 14 days of receipt of goods. Any complaint must be accompanied by proof of payment in the form of the invoice number. Bespoke commissions are non refundable. Please see our Returns and Refunds Policy for further information.
Delivery Timescales
All timescales are commensurate upon receipt of payment, not receipt of enquiry. In stock items aim to be dispatched within 72 hours. For made to order items please allow 8 weeks before dispatch. For bespoke orders, please contact us. See our delivery policy for further details.
Please note that the above timescales are approximate and thus subject to change at the discretion of the retailer.
Cancellation of an order prior to dispatch
We can change the items and delivery address on your order, provided it has not been shipped. Please contact us as soon as you are aware of any error and we shall endeavour to rectify it.
Colours
We have made every effort to display as accurately as possible the colours of our products that appear on our website. However, please bear in mind that shades may vary slightly on different computer monitors and under different lighting.