Model Cancellation Form
You can use this form to cancel an order, but you do not have to. A message to the maker, or an email to us, does the same job.
Last updated: 11 June 2026
This is the model cancellation form set out in Schedule 3 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. To use it, copy the text below into an email, or print this page and post it. Your contract of sale is with the maker; The Haud Ltd receives cancellations as their agent and passes them straight on. See our delivery, returns and refunds page for how returns work.
To: [the maker named on your order confirmation], care of The Haud Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom; email: hello@thehaud.com
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*],
Ordered on [*]/received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date
[*] Delete as appropriate
Please include your order number, which begins with ORD-, so the maker can find your order quickly.